Why Cybersecurity is Critical in Retail & e-Commerce

Retailers and e-commerce platforms handle vast volumes of personal and financial customer data, making them prime targets for cyberattacks. Effective cybersecurity is essential—not only to protect this sensitive information, but to prevent financial losses, maintain operational continuity, and uphold customer trust.

Operating in a highly competitive and fast-moving landscape, retail businesses must also navigate a growing range of cyber threats—from ransomware and data breaches to supply chain vulnerabilities—all while protecting their brand and meeting evolving customer expectations.

Cyber Insiders Podcast

The Helpdesk Hustle: How Scattered Spider Cons Its Way Inside

In this episode of Cyber Insiders, Adarma’s Threat Lead, Cian Heasley, explores who Scattered Spider are, how they operate, and why they’ve become such a serious concern for the cybersecurity community.

We also discuss recent events, including how organisations are reacting, adapting, and learning from attacks believed to be linked to Scattered Spider. 

Scattered Spider Podcast

Adarma’s Approach to Cyber Resilience

in Retail and e-Commerce

We help large, complex retail and e-commerce organisations protect customer trust, secure revenue-generating platforms, and maintain operational continuity, especially during peak trading and high-risk periods.

Our services are technology-independent and integrate seamlessly with your environment, whether it’s built on Splunk, Microsoft Sentinel, or Google SecOps. 

Common services used by Retail and e-Commerce companies include:

  • Managed Security Operations Centre (SOC) Services: 24/7 threat detection, triage and response, tailored to retail threats, delivered by our UK-based analysts via the Socket™ platform. 
  • Retail Threat Intelligence & Detection Engineering: Stay ahead of emerging ransomware and fraud campaigns with threat-led detection content. 
  • Cyber Maturity Assessments: Identify gaps and improve resilience across your IT environments and supply chain ecosystems. 
  • Security Information and Event Management (SIEM) & SOC Effectiveness Review: Ensure your detection strategy is tuned for retail-specific risks and optimised for performance. 
  • Incident Response Planning & Crisis Simulations: Prepare for cyber incidents during high-stakes periods with tested response playbooks.

 

We work as an extension of your team, bringing deep experience in retail security operations to reduce risk, improve detection, and help safeguard your reputation.  

Success Stories

Real-world outcomes from retailers who rely on Adarma to enhance their cyber resilience, protect customer trust, and keep systems secure during high-stakes trading periods. 

 

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Reducing Exposure with Managed SOC

We helped a global footwear brand strengthen its security operations with a managed SOC service that reduced risk exposure and improved threat detection across its international estate.

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24/7 Threat Monitoring for Customer-Facing Systems

Adarma delivered around-the-clock SOC coverage tailored to a high-end fashion retailer, enhancing visibility, response speed, and protection of sensitive customer-facing systems.

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Enhancing Threat Detection During Peak Trading

A luxury goods retailer partnered with Adarma to increase threat visibility and extend security monitoring during high-risk periods, protecting revenue, operations and brand reputation

Customer Spotlight

A Global Footwear Retailer

A global footwear brand partnered with Adarma to urgently reduce cyber risk across its operations. Working together, we assessed the organisation’s cyber maturity, addressed key vulnerabilities and improved its ability to detect and respond to threats. 

Adarma provided on-site SIEM support, including maintenance and use case development, alongside a fully managed detection and response service to strengthen security posture and improve operational resilience.  

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Talk to Us

Fill in the form to request a tailored threat briefing, discuss the possibilities of Google SecOps, or simply discuss your security challenges, with one of our experts.


What Our Clients Are Saying

We manage the cybersecurity of some of the most complex and highly regulated organisations in the UK.

“Adarma’s Managed SOC service is the best I have ever seen. The team’s agility and context awareness are unmatched.”

— Director, FTSE 100 Luxury Retailer

 

 

“As our business grows and our threat profile changes, we need a partner we can trust to change and adapt with us.”

— Head of Cybersecurity Risk Management, Global Shoe Retailer

 

“As our business grows and our threat profile changes, we need a partner we can trust to change and adapt with us.”

— Head of Cybersecurity Risk Management, Global Footwear Brand

 

“I found Adarma to be highly responsive, especially during difficult periods.”

— CISO, Global Retailer

 

“Adarma’s Managed SOC service is the best I have ever seen. Adarma’s agility and the high context the team maintains sets it apart from the rest of the market… Adarma’s experience working with some of the world’s most prestigious companies and focus on SOC mean the teams have the knowledge and expertise to ensure security monitoring that is right for the client.”

– Director, FTSE 100 Luxury Goods Retailer

“The close collaboration and timely support provided by the Adarma team have been integral to the success of our working partnership. I appreciate their expertise and ability to explain things in layman’s terms; they understand our business challenges and support us with the optimal solution. They are always willing to get on a call to troubleshoot together and listen to our needs to improve their platform.”

– CISO, The Body Shop

We consider Adarma a partner, not a supplier.  Your mission to help customers, coupled with a passion for security, means we work together to address changing requirements and new challenges.  Your flexible and agile operating model means you can customise reports or make changes to the service, as and when required, this was really important to us.”
– Group Information Security Officer, Novamedia

Let’s Talk

Strengthen your defences. Protect customer trust.

Speak to one of our retail security specialists to explore how Adarma can help you stay secure during peak trading periods, reduce supply chain risk and safeguard your digital customer experience. 

Contact Us