Part 2: Closing the Gap in Incident Response

In our previous blog post, we addressed the challenges many organisations face when it comes to incident response services. The choice often boils down to costly incident response consulting hours or limited “Incident Response lite” from Managed Services SOC teams, leaving gaps and allowing incidents to escalate. We emphasised the need for a comprehensive and effective approach to incident response that caters to everyday organisational needs while minimising response time.

When speaking to new and potential customers, we have identified a common gap in incident response coverage. To address this, we turned to insights from a recent Gartner report, which provides valuable guidance on selecting the right incident response services. According to Gartner, “There is no one-size-fits-all approach to incident response services. These service providers and their capabilities can vary greatly, depending on multiple factors. With so many providers in the industry, buyers of incident response retainer-based services must dig deep into the capabilities, strengths and experience of these services providers.”

So, how can you ensure that your organisation has comprehensive for its everyday needs covered, is prepared and tested for potential incidents, and doesn’t have any gaps in its technical cyber incident planning? If you are pondering these questions, it’s time to explore the Adarma approach.At

Adarma, we believe in the power of collaboration between Managed Security and Incident Response teams to deliver a seamless and efficient incident response for all. We understand that in critical moments, every second matters, and your organisation cannot settle for the limited response provided by most Managed Detection and Response (MDR) providers, or the delays and confusion associated with engaging a separate incident response vendor.

Our highly skilled incident response team is trained to provide expert assistance in forensic investigation and response, supported by Adarma’s UK-based 24/7 Security Operations Centre (SOC) to promptly identify any new attacker activity in your digital environment.

Adarma DFIR combines the power of the Adarma Socket platform with an experienced team of responders to deliver a comprehensive suite of incident response services. This includes incident planning, technical incident management, threat intelligence, hunting, thorough investigation, effective containment, swift eradication, and detailed reporting.

We understand the importance of being proactive and adaptable in incident response. That is why we offer the Adarma Incident Response Retainer, a solution that provides pre-paid blocks of hours specifically for specialised incident response and recovery services. Whether it’s before, during, or after a cybersecurity crisis, this retainer ensures you have the necessary support. 

Contracted on an annual basis, the Adarma Incident Response Retainer grants you the flexibility to utilise the hours in a combination of proactive and reactive services.  This retainer offers our fastest response times and direct access to our incident response experts. It is designed to seamlessly integrate with our managed security services, allowing us to maintain control and deliver customised solutions tailored to your unique requirements. 

Alongside our incident response services, we offer a range of additional valuable solutions, including incident planning and simulation exercises. Our incident planning involves proactive collaboration with an Adarma Incident Manager to develop a shared incident plan that serves as a guiding framework for all involved parties during a major event. This approach ensures a coordinated and efficient response.  

Our incident simulation exercises utilise real-world threat actor tactics, techniques, and procedures (TTPs) to create realistic scenarios that your security teams will be required to address. Leveraging our extensive experience in threat intelligence, we generate and replicate the challenges your business may encounter in the event of a cyber-related incident.

With our DFIR services, we are confident in our ability to bridge the gap in incident response. However, we don’t expect you to simply take our word for it. We invite you to explore our DFIR datasheet and visit our website at www.adarma.com/dfir to delve deeper into the details. By working together, we can ensure that your organisation is thoroughly equipped to respond swiftly and effectively to any cybersecurity incident.