The Myth of the Fully Autonomous SOC

In an era where cyber threats are evolving at breakneck speed, organisations are increasingly turning to automation, orchestration, and artificial intelligence (AI) to bolster their security operations centres (SOCs), making them safer and more efficient.

However, at Adarma, we challenge the notion that technology alone can shoulder the full burden of modern cybersecurity. Rather than heralding the advent of a fully autonomous SOC, experts predict that AI will continue to serve as a powerful tool that augments, rather than replaces, the indispensable human element.

The Potential of Automation and AI in SOCs

There’s no denying that AI and automation are reshaping the landscape of cybersecurity operations. These technologies streamline critical tasks, ranging from threat detection and incident response to log analysis, enabling SOC teams to process vast amounts of data while dedicating more focus to strategic challenges. Gartner® projects that, “by 2027, 25% of common SOC tasks will be up to 50% more cost-efficient due to enhancements in automation and hyperscaling strategies.” ⁽¹⁾

Yet, despite these significant advantages and advances in the technology, the vision of a fully autonomous SOC remains a distant prospect. The dynamic and ever-evolving realm of cyber threats demands human insight that no machine can replicate. While automation is excellent at managing repetitive or data-intensive tasks, it falls short when it comes to adapting to unforeseen scenarios or exercising the nuanced judgement required during complex cyber incidents.

Another hurdle is that the time required to automate a process means that by the time one task is fully addressed, new challenges emerge, again highlighting the ongoing need for human oversight.

How to Build a Resilient Future-Ready SOC

So, how can organisations harness the benefits of AI without compromising on the quality of human expertise? The key lies in a balanced, hybrid approach that leverages automation as a tool to enhance the capabilities of security teams, rather than a substitute for them. Here are a few strategies to consider:

Invest in the Right Skills

Invest in the right skills by prioritising hiring and training initiatives. As AI and automation become integral to SOC operations, there is an increasing need for staff with strong programming, coding and data analytics skills. Organisations should focus on recruiting and upskilling talent to manage and optimise these systems. Simultaneously, implement training programmes that enable teams to test new approaches, manage data effectively and refine processes. This not only ensures smooth automation integration but also bridges the predicted widening skills gap.

Document and Validate Processes

It’s important to establish a robust process framework. A well-documented set of workflows and verification protocols is essential for operational continuity. Clearly defined processes help your team maintain resilience, even when automation tools encounter problems or when new threats demand rapid human intervention.

Focus on Augmentation, Not Replacement

Automation should be used to offload repetitive tasks from your security teams, freeing them to concentrate on high-value activities such as threat intelligence, strategic planning, and incident management. By using AI to enhance operational efficiency rather than replace human roles, you can preserve critical analytical and decision-making skills that are vital in addressing sophisticated cyber threats.

Measure and Adapt

Define clear, measurable outcomes for any AI or automation initiative before implementation. Compare metrics from before and after automation to verify improvements. Establish a baseline by tracking key indicators such as alert accuracy, response times, and staffing costs. Review and adjust your approach using operational feedback and changes in the threat environment.

[1] Gartner, Predict 2025: There Will Never Be an Autonomous SOC, Pete Shoard, Kevin Schmidt, et al., 18 December 2024.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

How Adarma Can Help

Adarma provides customised cybersecurity solutions to assist businesses in achieving future-ready cyber resilience. We protect organisations in the FTSE 350, including those in CNI and other regulated sectors. We offer effective threat detection and incident response, acting as an extension of your team to enhance your security posture and optimise your security investments for maximum risk reduction.

Our approach enables organisations to decrease cyber risks by implementing effective threat intelligence, exposure management, and detection and response capabilities. We offer tailored threat intelligence, technological solutions, and strategic consultations catering to our customers’ security requirements and business goals. Our expertise guarantees a balanced approach between security and operational efficiency, safeguarding our customers’ most crucial infrastructure and data.

Let’s Talk

If you would like to learn more about how Adarma can support your organisation’s cyber resilience, please get in touch with us at hello@adarma.com.

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