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Case Study
Transforming Cybersecurity for a Global Cosmetics Retailer
About the Customer
A global cosmetics retailer with more than 20,000 employees. The company operates around 3,000 stores across 70 countries and serves over 30 million customers worldwide.
Customer Challenges and Requirements
Following its divestment from the parent group, the customer needed to strengthen its cybersecurity posture and establish a managed detection and response capability suitable for a global organisation.
Adarma’s Solution
Adarma provided managed threat detection and response services, delivering continuous 24/7 all-year-roundd coverage throughout the organisation’s transition and beyond. Our team supported the internal security function with hands-on guidance during the migration to a new service model, ensuring minimal disruption and operational continuity.
Leveraging deep expertise in Microsoft Security, Adarma optimised the existing platform to align with a broader security strategy and improve return on investment. This included configuration enhancements, tuning, and integration support to ensure effective detection and response capabilities.
To improve visibility and reporting, Adarma delivered a tailored security dashboard, enabling more effective operational management and oversight of the global security environment.
Outcomes Delivered
Adarma delivered all services within agreed timelines, ensuring a smooth transition with minimal disruption. Security visibility was significantly improved through continuous 24/7 threat detection and response coverage, reducing exposure to emerging threats. Optimisation of the Microsoft platform enabled more strategic use of existing tools, while a custom dashboard provided enhanced reporting, better decision-making, and operational oversight. These combined efforts strengthened the customer’s overall security posture and increased the customer’s return on investment in its security tools.
Adarma’s Expertise
Adarma combines elite partnerships with leading security technology vendors with deep experience supporting FTSE 350 customers across highly regulated industries. Our collaborative approach ensures outcomes are aligned with business needs, not just technical requirements. With a round-the-clock team of skilled cybersecurity professionals, we deliver flexible and scalable services designed to meet changing demands quickly and effectively.
“The close collaboration and timely support provided by the Adarma team have been integral to the success of our working partnership. I appreciate their expertise and ability to explain things in layman’s terms; they understand our business challenges and support us with the optimal solution. They are always willing to get on a call to troubleshoot together and listen to our needs to improve their platform.”
– CISO, Global Cosmetics Retailer.
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