Maturing Security Operations with a Comprehensive Managed SOC

Case Study

Maturing Security Operations with a Comprehensive Managed SOC Service for a Leading Airline

About the Customer

One of the world’s largest airlines, operating hundreds of aircraft and serving more than 1,000 routes across the UK and Europe.

Customer Challenges and Requirements

Operating in a highly regulated industry and managing extensive volumes of sensitive data, the customer aimed to rapidly advance the maturity of its Security Operations Centre (SOC). This included strengthening its capability to proactively detect and respond to threats, while ensuring ongoing compliance with industry regulations.

Adarma’s Solution

Managed SOC
Managed Threat Hunting, Detection and Response
Managed Vulnerability Management
Managed Threat Intelligence and brand protection
SIEM use case development
Dedicated resource provision

To support the customer’s goal of advancing their SOC maturity, Adarma delivered a fully managed suite of integrated security services. This included the provision of a Managed SOC, complemented by dedicated resources to ensure continuity and alignment with internal teams. Adarma deployed Managed Threat Hunting, Detection, and Response capabilities to proactively identify and respond to advanced threats, supported by a structured programme of SIEM use case development to improve detection logic and threat coverage.

Adarma also implemented a Managed Vulnerability Management service, streamlining the identification, prioritisation, and remediation of security risks. To protect the customer’s digital footprint and brand, we provided Managed Threat Intelligence and brand monitoring, offering continuous insight into emerging threats.

Through collaborative engagement and embedded expertise, Adarma worked alongside the customer to deliver operational stability while building a scalable and proactive security capability.

Outcomes Delivered

Within three months, Adarma successfully integrated a comprehensive range of services, ensuring a smooth transition into a stable business-as-usual state for the customer. Adarma enhanced and matured the customer’s vulnerability management workflow, identifying key areas for improvement and embedding new processes.

By mapping protection across the MITRE ATT&CK Framework, Adarma improved the customer’s visibility and coverage. Working closely with the customer’s in-house team, Adarma conducted purple team exercises to define a detection roadmap for continuous improvement. Additionally, Adarma developed and implemented an automated phishing playbook for rapid triage and response. To date, Adarma has triaged over 5,000 alerts, significantly reducing the impact of major security incidents.

Adarma’s Expertise

Adarma demonstrates excellence in cybersecurity by leveraging extensive knowledge of risks, threats, and capabilities in SIEM, SOC tooling, data pipelining, staffing, and workflows. Providing ISO27001-accredited managed SOC-as-a-service, Adarma partners with top security vendors to deliver elite technology solutions. As a trusted advisor to FTSE 350 clients, Adarma consistently delivers comprehensive and effective security solutions.