Award Winning Managed SOC Services for a Luxury Retailer

Case Study

Award-Winning Managed SOC Services for a Luxury Goods Retailer

About the Customer

A FTSE 100 luxury goods retailer, headquartered in London with a global footprint.

Customer Challenges and Requirements

For this high-profile retailer, brand protection is business critical. As cyberattacks on the retail sector continue to rise, the customer recognised the need to modernise and streamline their security operations to stay ahead of evolving threats.

Escalating Security Information and Event Management (SIEM) licensing costs, complex vendor relationships, and the growing burden of non-security data were limiting efficiency and driving up costs. At the same time, recent tooling changes introduced integration challenges that added further strain to day-to-day operations.

The customer wanted to simplify their security environment, reduce operational spend, and adopt a more flexible, scalable solution that could support long-term performance and resilience.

Adarma’s Solution

Adarma worked closely with the customer to deliver a strategic, phased approach to SIEM migration and service transition. Leveraging in-depth knowledge of the customer’s environment, Adarma carried out a comprehensive comparison of SIEM platforms and a detailed pre-migration assessment to inform and support the customer’s decision-making.

Through collaborative workshops and structured planning, Adarma developed a tailored migration plan from Splunk to the Google SecOps platform. This plan included transitioning associated services, ensuring continuity of visibility, detection content, and operational effectiveness throughout the process.

As delivery progressed, the scope expanded to include enhanced use cases for data analytics, SIEM support, and threat hunting. By aligning with the customer’s evolving business priorities and technical requirements, Adarma delivered a flexible, scalable solution that continues to strengthen their cybersecurity capabilities.

Outcomes Delivered

Adarma successfully delivered a seamless migration from Splunk to the Google SecOps platform, maintaining continuity of service while reducing complexity and cost. The customer now benefits from improved detection coverage, streamlined case management, and more efficient use of security data.

Adarma’s ongoing Co-Managed Security Operations Centre (SOC) Service enables faster response times, enhanced threat detection, and greater contextual insight. The overall engagement has strengthened the customer’s security posture, improved operational efficiency, and delivered a flexible, scalable platform aligned to their evolving needs.

Adarma’s Expertise

Adarma specialises in complex SIEM transformations and service transitions for enterprise environments, with a track record of helping customers reduce costs, consolidate tooling, and optimise detection capabilities.

Our UK-based 24/7 SOC delivers high-quality monitoring and response, shaped around each customer’s operational context. We build strong working relationships with internal teams, ensuring visibility into investigations and adapting use cases to stay ahead of changing threats.

With a focus on flexibility and continuous improvement, Adarma helps customers mature their security operations without adding complexity, enabling long-term resilience at scale.